Inquiries

For inquiries about the test taking

Please contact the Prometric Customer Service Center.

You can make an inquiry over the phone or via the inquiry form.
The phone number varies depending on the country where you will take the test.
Click the link above for more information.

For other inquiries

The Japan Foundation Japanese-Language Dept.Ⅱ
E-mail (English/Japanese)
jft-basic＠jpf.go.jp
(When sending an e-mail, please enter a half-width character "@" instead of a full-width character "＠." ).
＊Please check the FAQ before making inquiries.