The Japan Foundation does not accept the following types of inquiries.
Please thoroughly check the registration website and then contact the Prometric Customer Service Center via the links below.

Inquiries regarding reserving or taking the test

Inquiries regarding test results

Inquiries regarding corrections to your name, birthdate, etc.

Before making inquiries

Please check the FAQ, etc.

e.g.

• When will I know the test results?
• How should I study for the test? Are there any learning materials?
• What is the level of Japanese proficiency that the JFT-Basic is set at?

Other questions

JFT-Basic Inquiry Form (The Japan Foundation) (Japanese/English)

• * Inquiries via phone or email are not accepted.
• * Please note that depending on the content of your inquiry, it may take us some time to respond, or we may not answer your question.