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For inquiries about the test taking

Please contact the Prometric Customer Service Center. Their contact information can be found on the page displayed after selecting your country on Prometric's registration website.

Prometric’s registration websiteOpen in new window

(Example page for the Philippines)
Prometric’s registration website

For other inquiries

The Japan Foundation Japanese-Language Dept.Ⅱ
(When sending an e-mail, please enter a half-width character "@" instead of a full-width character "@." ).
*Please check the FAQ before making inquiries.

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