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Steps from Application to Testing

Send the completed form to the Prometric Group Registration Front Desk
E-mail address:groupreg@prometric.com
(When sending an e-mail, please enter a half-width character "@" instead of a full-width character "@.").
Receive a response from the front desk on whether or not the group application can be accepted
If yes
If no
Adjust the schedule and number of persons
Purchase vouchers
(Purchase by cash payment at the test venue or by credit card payment online using Voucher Express (Open in new window)External link )
*Voucher Express is a website that allows you to order vouchers online. To use it, you have to open an account in advance. It takes up to 5 business days before you can start using the service.
In Cambodia and Vietnam, you cannot use Voucher Express.
*Voucher is a number needed for the test application. It is issued when you pay the test fee and has an expiration date.
Create a list of test-takers using the format you received from the front desk and send it back up to 15 business days before test date by noon. (If test date falls on weekends, at least 16 business days before test date by noon)
*Test-takers must have obtained Prometric IDs. Visit the Prometric's registration website(Open in new window)External link to obtain a Prometric ID.
You cannot make a reservation if the format you submitted is incomplete.
The group representative will receive notification of the completed registration of test-taker information and the Confirmation letters from the front desk
*Test-takers cannot be replaced or canceled after registration is complete.
The group representative will pass the Confirmation letters to the test-takers
The test-takers will take the test on the date, time and venue indicated on the Confirmation letters
After the test is over, the test results (total score and assessment results) will be displayed on the computer screen, so the test-takers can check their results on their own
Within 5 business days after taking the test, the notification of assessment results will be issued on the registration website, so the test-takers can log in to the registration website and check their notification on their own
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